Public Records Request Process

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Five Day Response 

You will hear back from us within five working days of the receipt of your records request. At that time, we will do one of the following:

  • Provide the requested records, once all fees have been payed.
  • Acknowledge that we received your request, and provide you with an estimate of how much longer it will take to complete.
  • Ask for further clarification.
  • Request a deposit for the records while they are being gathered.
  • Deny the request with an explanation.
The five working days will start the day after we get your request.


Your request is subject to public record and may not be kept confidential.

Third-Party Notification

If your request includes records that could affect the rights of others, we may send a notice to all affected parties, letting them know a request has been made. This will be done prior to providing any records to the requester.

Abandoned Requests

We will close any requests for records that have not been inspected or payed for after 30 days. You will be notified if your request has been closed.

Public Records Fees

•             Photocopies or print copies: $0.15 per page.

•             Electronic scans: $0.10 per page.

•             Electronic files attached to email or other forms of delivery: $0.05 per four.

•             Transmission in electronic format: $0.10 per gigabyte.

•             Charged at actual cost: digital storage media or devices, containers or envelopes, and postage or delivery.

You may view records at no cost. An appointment is required.

You must pay all fees, including deposits, before records are released to you. 
Deposit for Duplication

The Public Records Officer may require you to deposit 10% of the estimated cost prior to duplicating records. If the actual cost ends up being less than the deposit, you will be refunded the amount you overpaid.

Review of Denials

If your request is initially denied, you may petition for a review of that decision. All petitions for review must be made in writing to the Public Records Officer.  The petition needs to include or refer to the written statement by the Public Records Officer denying the request. The request will go to an agency official will either affirm or reverse the denial. This will take place within two working days of our receipt of the petition, or within a time agreed to by you and the Department.