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Looking for COVID-19 information? Visit our Human Coronavirus page.

We suspended most in-person services. Read our blog for details.

COVID-19 Frequently Asked Questions

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Our FAQ answers dozens of your most-asked questions about the COVID-19 outbreak. We update this page often. 

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FAQs

  • Are childcare centers required to close since schools are closed?
  • Are childcare options being provided during schools closures?
  • My child's school district closed. Where do I find childcare?
  • What should my childcare do to prevent spread of illness?
  • What should I do if an employee or someone I know is being tested?
  • What is COVID-19?
  • Should I plan for COVID-19?
  • What are COVID-19 symptoms?
  • How does COVID-19 spread?
  • Should I wear a mask to protect myself?
  • Can a person spread the infection if they don’t feel sick?
  • I think I have COVID-19. What should I do?
  • What is self-monitoring and active-monitoring?
  • What are quarantine and isolation?
  • Are gatherings (childcare or elsewhere) safe for children with preexisting health conditions?
  • Who should get tested for COVID-19?
  • What should I consider a fever?
  • Where can I find more information about school closures?
  • I'm a patient at a hospital. Am I at risk for COVID-19 from other patients?
  • I was around someone who has COVID-19. What should I do?
  • Do custodial staff need to continue cleaning and disinfecting schools now that they are closed?
  • How should I clean and disinfect my school?
  • What type of cleaning and disinfecting products should I use?
  • Can I get COVID-19 from a surface or object?
  • Should custodians wear personal protective equipment (PPE) when they clean and sanitize?
  • Should I worry about COVID-19 contamination on my food?
  • Should I worry about COVID-19 on my mail and packages?
  • Can I use hand sanitizer to protect against COVID-19?
  • I don’t want to follow Governor Inslee’s proclamations. What happens if I don't follow the rules?
  • Where can I get tested for COVID-19?
  • How do test results get from labs to local health agencies?
  • How can employers protect workers?
  • Will insurance cover costs for testing and treatment for COVID-19?
  • Where would People Under Investigation (PUIs) be while they wait for results of their tests?
  • Is there a vaccine for COVID-19?
  • Does Pierce County have a location where people diagnosed with COVID-19 would be quarantined?
  • What are severe symptoms of COVID-19?
  • How much does this response cost and who pays?
  • I’m not sure how to isolate sick clients in my shelter. Can the Health Department help me?
  • I’m concerned and want to learn more. Where can I learn more?
  • I work with infectious or medical waste. Should I take additional precautions?
  • Are casinos shutting down?
  • Can I get COVID-19 from my pet?
  • Can I visit friends and family during this time?  
  • Can my clients access telehealth services for COVID-19?
  • Do staff and volunteers at school-based childcare sites need Personal Protective Equipment (PPE) like gloves, masks, gowns, or goggles?
  • How can I learn about Paid Family and Medical Leave?
  • How do I achieve social distancing at my child care facility?
  • How do I clean toys at my child care facility?
  • How do I disinfect keyboards and other electronic devices that can't be sprayed?
  • How do I do social distancing at my business (non-medical facility)?
  • How do I social distance when I run errands?  
  • How long should students who have fever and respiratory symptoms stay home?
  • How much are uninsured patients being charged for COVID-19 testing? People are circulating extreme high numbers, and people will not go for testing?
  • How should we clean school buses?
  • How will you make sure people don't gather in large groups?
  • I am a food employee. Do I need to take any special precautions when preparing food?
  • I don’t have a primary care provider. Where can I find one?
  • I don’t see my city or town listed as an area of residence in the case count. Can you tell me how many COVID-19 cases my city has?
  • I had COVID-19 and don’t work at a healthcare facility. When can I return to work?
  • I have a regularly scheduled doctor or dental appointment. Should I go?
  • I need to get groceries. Are grocery stores closed?
  • I was in close contact with someone who was in contact with a confirmed COVID-19 case. What should I do?
  • I work in solid waste. Should I take additional precautions?
  • I work in wastewater. Should I take additional precautions?
  • If field crews come in contact with a person who exhibits symptoms of COVID-19 should we be reporting these cases?
  • If I get exposed to COVID-19 or if I get it, am I immune now?
  • If our childcare facility decides to close, how long should we remain closed?
  • Is it a good idea to donate blood right now?
  • Is it safe to bring my kids to the park?
  • Schools are closed and I have to work. Where can I find out information for childcare?
  • Should I take additional precautions with COVID-19 waste?
  • What businesses are affected by Governor Inslee’s statewide closure of all on-site food or beverage services?
  • What can I do to minimize the potential for germ spread in a childcare environment?
  • What if a business doesn’t comply with the Stay Home, Stay Healthy Order?
  • What if an employee tests positive for COVID-19?
  • What if i can't pay my food establishment permit renewal or invoice on time?
  • What if I don't have access to the internet to receive COVID-19 information?
  • What is included in the statewide closure of entertainment, leisure and non-essential services?
  • What is the recommended group size for child care facilities?
  • What questions should I ask during a health screening at my child care facility?
  • What safety precautions should we take at school meal distribution sites?
  • What should child care providers do if they are at higher risk of serious illness?
  • What underlying medical conditions put me at high risk for severe illness from COVID-19?
  • Where can I find information about volunteering?
  • Where can I find resources for teaching children proper handwashing?
  • Where can I recruit volunteers?