Outdoor water faucet

Managing Your Water System

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Ensure safe water for your users.

You are responsible for the oversight, maintenance and operation of your water system.

Meet testing requirements.

Meet public health requirements and ensure safe drinking water.

  • Test for bacteria once a year.
  • Test for nitrates once every three years.

Record keeping

Your water system—like a small business—requires good record keeping. Update these items often or when you make changes:

  • All water test results.
  • Annual monitoring permit.
  • Water system easements and agreements.
  • Protective well covenants.
  • Plans of the water system and water line layouts.
  • Copy of the well log.
  • Flow test information.
  • Records of past repairs of both the equipment and well.
  • Your system’s emergency response information. Keep a list of customers and maintenance company’s contact information.

Notify users of water quality or concerns.

Avoid neighborhood disputes. Talk to each other. Educate users about protecting your water source and water conservation efforts. Good or bad, share your test results.

Treat your water system like a business.

Owners and operators should run a small water system like a business. They must have funds to use to develop, construct, operate, maintain and manage the water system.

Develop an operating budget.

We recommend a six-year operating budget to manage your water system, to include:

  • Required testing.
  • Permit fees.
  • Management fees.
  • Electricity bills.
  • Operation and maintenance expenses.
  • Treatment expenses (filters, softeners, chlorine bleach, etc.)
  • Equipment replacement cost (older systems with failing components is expensive.)

Account for all of your regular costs plus a 10% reserve fund for emergencies. Tailor the amount contributed to reserve accounts to the needs of your water system.

First steps:

Water system upkeep.

Use our self assessment checklist as a guide to make sure your system operates correctly.

When information about your system changes, we need to know.

Group B Water System Manager Information Request


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